並前往https://zh-cn.facebook.com/uiux.akane/posts/persona-%E4%BA%BA%E7%89%A9%E8%AA%8Cscenario-%E6%83%85%E5%A2%83%E6%95%85%E4%BA%8B%E6%B3%95user-story%E4%BD%BF%E7%94%A8%E8%80%85%E6%95%85%E4%BA%8Bcustomer-journey-map-%E4%BD%BF%E7%94%A8%E8%80%85%E6%97%85%E7%A8%8B%E5%9C%B0%E5%9C%96%E9%80%99-4-%E7%A8%AE%E5%BE%88%E5%AE%B9%E6%98%93%E6%B7%B7%E6%B7%86%E5%97%8E%E6%96%87/1821466458087493/